Return & Exchange Center

We're here to make returns and exchanges as smooth as possible. Please complete the form below and our team will contact you within 24–48 hours with instructions.

Order Number:

Email Address:

Reason for Return:

Preferred Solution:
Exchange Refund Store Credit

If you have any questions, email us at support@casualflowshop.com.

About Our Return & Exchange Policy

At Casual Flow Shop, we aim to make every shopping experience enjoyable and worry-free. If an item doesn’t fit or meet your expectations, our Return & Exchange Center allows you to request a quick return or exchange within a few steps. We believe in clear communication, fast support, and full transparency so you always know the status of your request.

Our team reviews each submission carefully to ensure fair handling of refunds or replacements. Please remember that return shipping costs are covered by the customer unless the product arrived defective or incorrect. For any questions, feel free to contact our customer support team — we’re here to help you 24/7 and make sure you’re completely satisfied with your order.