Privacy policy

Privacy Policy – CCPA & GDPR Compliant

Last Updated: April 20, 2025
Casual Flow Shop by La Sopa Media LLC

At Casual Flow Shop, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal information when you visit or make a purchase:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely)
  • Purchase history
  • IP address, browser type, and device data

2. How We Use Your Information

We use your data to:

  • 📦 Fulfill and deliver your orders
  • 📧 Send confirmations and shipping updates
  • 💬 Provide customer service and support
  • 📈 Improve our website and shopping experience
  • 🎯 Send offers or marketing (only if you have opted in)

3. Sharing Your Information

We do not sell your personal data. We only share it with trusted third parties to complete transactions or operate our services:

  • Payment processors (Shopify Payments, PayPal, etc.)
  • Shipping partners (CJ Dropshipping, logistics carriers)
  • Analytics and marketing tools (Google Analytics 4, Meta Pixel – only if you accept cookies)

These partners are required to keep your information safe and use it solely for the agreed purpose.

4. Your Rights (California & European Residents)

You have the right to:

  • Request access to your personal data
  • Request deletion or correction of your data
  • Know how and why we collect your information
  • Opt out of marketing or data-sharing activities
  • Exercise these rights without discrimination or penalty

5. Cookies

We use cookies and similar technologies to improve performance, analyze traffic, and personalize your experience. You can manage or disable cookies through your browser settings.

6. Data Retention & Security

We keep your personal data only as long as necessary to fulfill orders or comply with legal requirements. Your data is encrypted and stored securely on Shopify’s servers, which meet international data protection standards.

7. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect their personal data.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date.

9. Contact Us

For privacy-related inquiries, data requests, or deletion, contact us:

📧 support@casualflowshop.com
📬 La Sopa Media LLC – P.O. Box 379, Bronx, NY 10468, USA