Ours Shipping Policy

📦 Shipping infomation 🚚

🚀 Free Shipping in the USA & Canada

✔️ Orders over $16.98 → FREE Shipping within the USA & Canada.
✔️ Processing time: 3-5 business days.
✔️ Estimated delivery: 5-8 business days.

💲 Flat Fee Shipping for Some Products

Some products have a flat shipping fee of $15.26, which will be shown at checkout.

✔️ Processing time: 3-5 business days.
✔️ Estimated delivery: 5-12 business days.

📦 Order Tracking

📩 A tracking number will be emailed to you once your order has been processed.

🌍 Shipping Zones

📌 We currently only ship to the USA and Canada.

📌 International shipping is not available at this time.

🔄 Returns & Exchanges

If you need to return or exchange a product, follow these steps:

1️⃣ Visit our website and click on "Support & Information".
2️⃣ Select "Return Center".
3️⃣ Follow the instructions through our partner AfterShip Return to process your return.

📌 Note: Check our return policy for eligible products and deadlines.

🔒 Satisfaction Guarantee

At Casual Flow Shop, we stand by the quality of our products.

✔️ 30-Day Guarantee – If you're not satisfied with your purchase, you can return it within 30 days of receiving it.
✔️ Defective or Incorrect Items? We will replace them at no extra cost.
✔️ Contact us at support@casualflowshop.com if you have any concerns about your order.

📌 Please note: The guarantee does not cover items damaged due to misuse, wear and tear, or improper handling.

🔹 Frequently Asked Questions (FAQs)

📍 How long does shipping take?

  • 5-8 business days for most products.
  • Some products may take up to 12 business days.

📍 How do I track my order?

  • You will receive a tracking number via email once your order has been shipped.

📍 Can I change my shipping address after placing an order?

📍 What if my package is lost or damaged?

📩 Contact Us

📧 Support Email: support@casualflowshop.com

Thank you for shopping at Casual Flow Shop! 🛍️🚀