Ours Shipping Policy

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πŸ“¦ Shipping Information

At Casual Flow Shop, we are committed to delivering your orders quickly and safely. Below are the updated details of our shipping options:

πŸ‡ΊπŸ‡Έ United States

  • Shipping Fee: Free on all orders.
  • Delivery Time: 8–15 business days.
  • Processing Time: 1–3 business days.

🌎 International Shipping (Canada, Germany, Spain, United Kingdom, India)

  • Shipping Fee: Flat rate of $9.99 per order.

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  • Delivery Time:
  • Canada: 8–15 business days
  • Germany: 8–15 business days
  • Spain: 8–15 business days
  • United Kingdom: 12–15 business days
  • India: 10–18 business days
  • Processing Time: 1–3 business days.

πŸ”„ Returns & Exchanges

If you need to return or exchange a product, please follow these steps:

  1. Visit our website and click on β€œSupport & Information.”
  2. Select β€œReturn Center.”
  3. Follow the instructions through our partner AfterShip Return to process your return.

Note: Please review our [Return Policy] for eligible products and deadlines.

πŸ‘ Satisfaction Guarantee

At Casual Flow Shop, we proudly stand by the quality of our products:

  • 30-Day Guarantee: Return your purchase within 30 days if you’re not satisfied.
  • Defective or Incorrect Items: We will replace them at no extra cost.
  • Contact Us: support@casualflowshop.com

Please note: The guarantee does not cover items damaged due to misuse, normal wear and tear, or improper handling.

❓ Frequently Asked Questions (FAQs)

How long does shipping take?

  • USA: 8–15 business days
  • Canada: 8–15 business days
  • Germany: 8–15 business days
  • Spain: 8–15 business days
  • United Kingdom: 12–15 business days
  • India: 10–18 business days

How do I track my order?
You will receive a tracking number via email once your order ships.

Can I change my shipping address after placing an order?
Yes, but only if your order has not yet shipped. Contact us at support@casualflowshop.com.

What if my package is lost or damaged?
Contact us immediately at support@casualflowshop.com, and we will assist you in resolving the issue.

πŸ“¬ Contact Us

πŸ™ Thank you for shopping at Casual Flow Shop!